Last Updated July 23, 2019
We may collect and receive information about users of our Website (“users,” “you,” or “your”) from various sources, including: (i) information you provide through your user account on the Website (your “Account”) if you register for the Website; (ii) your use of the Website; and (iii) from third-party websites, Websites, and partners.
Under the legal purposes of Article 379 of the UAE Penal Code (following as “Data Protection Act or DPA), Smarty Gear is set as the Data Controllers of this Privacy document and its inherent procedures.
1. INFORMATION WE COLLECT
Information You Provide
- Account Registration. When you
register for an Account, we may ask for your contact information, including
items such as name, company name, address, email address, and telephone number.
- User Content. You may publicly post content on our Website, including content posted through the “Contact Us” page. In this case, you agree that your profile information and the content you post may be viewed and used by other users and third parties we do not control.
- Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Information We Collect When You Use Our Website.
- Cookies and Other Tracking
Technologies. As is true of most websites, we may gather certain
information automatically and store it in log files. In addition, when you use
our Website, we may collect certain information automatically from your
device. This information may include internet protocol (IP) addresses,
browser type, internet service provider (ISP), referring/exit pages, operating
system, date/time stamp, clickstream data, landing page, and referring URL. To
collect this information, a cookie may be set on your computer or device when
you visit our Website. Cookies contain a small amount of
information that allows our web servers to recognize you. We store information
that we collect through cookies, log files to record your preferences. We may
also automatically collect information about your use of features of our Website, about the
functionality of our Website, frequency of visits, and other information
related to your interactions with the Website. We may track your
use across different websites and Services. In some countries,
including countries in the United Arab Emirates (“UAE”), the
information referenced above in this paragraph may be considered personal
information under applicable data protection laws.
- Usage of our Website. When you use our Website, we may collect
information about your engagement with and utilization of our Website, such as processor
and memory usage, storage capacity, navigation of our Website, and system-level
metrics. We use this data to operate the Website, maintain and improve
the performance and utilization of the Website, develop new
features, protect the security and safety of our Website and our customers,
and provide customer support. We also use this data to develop aggregate
analysis and business intelligence that enable us to operate, protect, make
informed decisions, and report on the performance of our business.
- Usage of our Website. When you use our Website, we may collect information about your engagement with and utilization of our Website, such as processor and memory usage, storage capacity, navigation of our Website, and system-level metrics. We use this data to operate the Website, maintain and improve the performance and utilization of the Website, develop new features, protect the security and safety of our Website and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
2. HOW WE USE INFORMATION
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our Website;
- Improve, personalize, and expand our Website;
- Understand and analyze how you use our Website;
- Develop new products, features, and functionality;
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes;
- Process your transactions;
- Send you text messages and push notifications;
- Find and prevent fraud; and
- For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
3. HOW WE SHARE INFORMATION
We may share the information we collect in various ways, including the following:
- Service Providers. We may share information with third-party service providers that provide Website on our behalf, such as helping to provide our Website, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.
- Aggregate Information. Where legally permissible, we may use and share information about users with our partners in aggregated or de-identified form that can’t reasonably be used to identify you.
- Advertising. We may (now or in the future) work with third-party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags, and similar technologies on our Website, and they may otherwise collect or have access to information about you which they may collect over time and across different online Services.
- Third-Party Partners. We also share information about users with third-party partners to receive additional publicly available information about you.
- Business Transfers. Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
4. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Website and communicating with you as necessary to provide these Websites, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
5. THIRD-PARTY SERVICES
You may access other third-party Services through the Website, for example by clicking on links to those third-party Services from within the Website. We are not responsible for the privacy policies and/or practices of these third-party Services, and we encourage you to carefully review their privacy policies.
Smarty Gear is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.
7. DATA RETENTION
As requested by the DPA, we retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
As DPA provides, you have the full right accessing to certain information associated with your Account sending as an email. If you terminate your Account, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public.
To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: inhibit Smarty Gear’s ability to comply with a legal obligation; inhibit Smarty Gear’s ability to investigate, make or defend legal claims; result in disclosure of personal information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to Smarty Gear or a third party.
9. YOUR DATA PROTECTION RIGHTS UNDER THE Data Protection Act (DPA)
If you are a resident of the UAE, you have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing us.
- In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing us.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing us.
- Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
10. YOUR CHOICES
You can use some of the features of the Website without registering, thereby limiting the type of information that we collect.
You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes.
11. CHILDREN’S PRIVACY
13. INTERNATIONAL DATA TRANSFERS