Shipment Processing Time
All orders are processed and shipped within 1-2 business day after confirmations of your payment receipt. Orders are not shipped or delivered on weekends or public holiday.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
If you experience a significant delay in shipment of your order, please contact us via email.
Shipping Cost
All orders above 200 AED on Smarty Gear store are free shipping and we change 20 AED on orders less than 200AED.
Shipping Carriers
All orders will be shipped by Aramex or other shipping couriers (2 Days Delivery By Aramex).
Incorrect Shipping Information
If the shipping address is incorrect or incomplete, the customer will be responsible for the redelivery shipping cost or any other additional cost. Please check your address and phone number is correct before placing the order. We cannot change the delivery address after the order is shipped out
If you have any questions regarding our shipping policy, please contact us at cs@smartygear.comÂ